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Technical Support

Practical help for the products we supply — from first set-up and routine maintenance to fault diagnosis, recalibration and spare parts.

ACD · 2026

Free online support sessions for ACD gas generator customers

Spantech is pleased to announce a new support offer for customers using ACD gas generators. With more than 30 years of gas generation experience and thousands of units in the field, ACD systems are widely used across a range of applications. To help customers get the very best from their equipment, we are expanding our service offering for 2026 with a series of free online sessions for support and maintenance teams.

These sessions are designed for customers who want to strengthen day to day upkeep, improve reliability, and feel more confident diagnosing issues when they arise.

What the session covers

  • Common, simple preventative maintenance procedures
  • Working principles and how the unit operates
  • Storage procedures and best practice
  • In-field fault diagnosis and first checks
  • Service contacts for larger issues and support escalation
Format and duration
  • Online session
  • 45 minutes
  • Free of charge
How to book
To request your free session, email sales@spantech.co.uk.
GazCal

Technical support for GazCal users

Spantech provides UK-based support for GazCal users, including guidance on operation, service requirements and recalibration. Remote video support is available where required, helping customers get practical advice without unnecessary delays.

Video technical support is also available by Zoom, FaceTime or Skype.

GazCal
Sircal

Technical Support

Keeping your instrument in peak condition is crucial for achieving accurate results and maintaining operational efficiency. By choosing authorised Sircal spares from Spantech, you ensure that your rare gas purifier continues to perform at its best, supporting your work with the reliability you expect.

Sircal Spares
What we do

Specification, Not Order Taking

Tell us the detector, the target gas, the alarm level and the environment. We come back with the part that actually works, and the reason.